Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@allyallapparel.com. Please note that returns will need to be sent to the following address:
All Y'all 1856 Looking Glass Lane, Nolensville, TN 37135
You can always contact us for any return question at info@allyallapparel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@allyallapparel.com.
To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. In your email, include which return option you would like. We offer two options for returned items:
(1) We will notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE.a
(2) We will notify you of the approval or rejection of your request for an apparel replacement. You will receive another copy of the product you returned at no extra charge. Shipping costs are NON-REFUNDABLE.
Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable. We don’t guarantee and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For ALL returns/exchanges, please e-mail us at info@allyallapparel.com and include your order number to initiate the refund/exchange process.